Call Centre

Diebold, the world’s largest manufacturer of ATM machines (cash dispensers) go live with Tripudio to deliver brand new, fully functioning Call Centre service Morocco supporting its European Service Desk. Tripudio, know a thing a or two about call centres and deliver...

Any business or organisation that stores, processes or transmits payment card information must ensure that any data is managed and stored in line with the rules laid out by the Payment Card Industry Data Security Standards (PCI DSS). This is particularly a growing headac...

Working strictly Business to business, Tripudio design, deliver and operate global call centre solutions to our wide range of clients handling high volumes of inbound voice calls, both domestically and internationally. In reality, we do a lot more that ‘it says on the ...

Tripudio have recently assisted Yepme.com, one of India’s leading Online Fashion brands in their international expansion into USA....

It’s back! Tripudio will be returning to the Customer Contact Expo (CCE), formerly the London Call Centre & Customer Management Expo, this year on 1st and 2nd October 2014 at London’s Olympia exhibition centre....

We often preach about the value of one-to-one communication, i.e. the voice channel, when customers need to speak to a...

Tripudio are delighted to become sponsors of the European Call Centre & Customer Service Awards 2014, taking place just two weeks from now on 12th June 2014 at the Old Billingsgate in London....

easyJet, the UK’s largest airline and a long term client were twice struck by technical issues last week, prompting Tripudio to take instantaneous action to notify customers via easyJet’s sales and customer contact centre.

Tripudio were recently approached by Neil Davey, Editor of MyCustomer.com to contribute to an online article entitled “How to create a strategy for the complete contact centre”, which would be one of a series of articles that will form a complete online eBook on the ...

Tripudio are giving visitors of the Call Centre and Customer Management Expo the chance to win a bra...