Customer Service Calls - Tag Archives | Tripudio

Customer Service Calls

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Online Travel Agent BuyMyTrip.com choose Tripudio

Canadian travel experts BuyMyTrip is a fast growing online travel company with a dedicated team with over 30 years experience in travel and an impressive portfolio of hotels and airlines. If you hadn’t noticed already, Tripudio know a thing or two about serving the ...

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Weight Watchers make a New Year’s Resolution: Cheaper Calls for Customers

Weight Watchers are a globally recognised household name and are one of the largest (no pun intended) players in weight loss management and support, nutrition and healthy eating....

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Airline Consolidator Voyzant seek help from Tripudio, experts in their field

Voyzant are a market leading Canadian travel bureaux specialising in airline consolidation primarily in the B2B space. Voyzant’s business model is set around three key principles: Seamless Booking Of Unlimited Travel Options, including the choice of over 100 Airline pa...

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What does Tripudio Do? – Video

Working strictly Business to business, Tripudio design, deliver and operate global call centre solutions to our wide range of clients handling high volumes of inbound voice calls, both domestically and internationally. In reality, we do a lot more that ‘it says on the ...

Costly Fixed PSTN Lines - Leaking Money

As ‘Fixed’ Costs and Line Renal Increases; is it time to move to SIP?

‘Which! Consumer Magazine’ recently reported that major fixed line telecom providers such as BT, Sky and Virgin have increased line rental way ahead of inflation. Some examples show that telephone line rental (PSTN) service providers have inflated their line rental p...

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Registering with PhonePayPlus & setting up a Premium Rate Service

In some situations businesses may wish to use a Revenue Generative, or ‘Premium Rate’ telephone number to earn revenue from calls in return for offering a specialist helpline, for example: technical support, directory enquiry or voting lines. Typically, consumers can...

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Tripudio Assist Yepme Expansion into USA

Tripudio have recently assisted Yepme.com, one of India’s leading Online Fashion brands in their international expansion into USA....

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Calling a contact centre in times of an emergency

We often preach about the value of one-to-one communication, i.e. the voice channel, when customers need to speak to a...

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Tripudio Sponsor The European Call Centre & Customer Service Awards 2014

Tripudio are delighted to become sponsors of the European Call Centre & Customer Service Awards 2014, taking place just two weeks from now on 12th June 2014 at the Old Billingsgate in London....

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Customer Service: Social Media vs Telephone Support

In today’s evolving marketplace we have become so brainwashed into using new technology and social media to interact with our customers that we may have lost sight of how significant traditional telephone support is for trade. Customer service through the voice channe...

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