Internet Retailing - Tag Archives | Tripudio

Internet Retailing

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Phones 4U forced into administration – 550 stores closed

Phones 4U have today announced they have gone into administration and close 550 stores across the UK, putting 5596 jobs at risk....

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Internet Retailing Expo 2014 Round-Up

Tripudio recently exhibited at the Internet Retailing Expo 2014 (IRX14) at the NEC Arena in Birmingham on 26th and 27th March 2014. The event is aimed at bringing together professionals from the retail industry, illustrating new and...

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Customer Service: Social Media vs Telephone Support

In today’s evolving marketplace we have become so brainwashed into using new technology and social media to interact with our customers that we may have lost sight of how significant traditional telephone support is for trade. Customer service through the voice channe...

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Tripudio are expanding!

With spring just around the corner it’s a time for new growth and a fresh outlook on business. Tripudio have kick started the year with fantastic energy and as part of this motion we have hired a new Sales Executive, Georgia Bond, to help drive new opportunities and bu...

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Telephone Support is Consumers’ No.1 Customer Service Channel

One would safely assume that in our modern world of multichannel customer support, aided via the means of social media, email or web self-service etc., the old method of voice communication, i.e. ‘the old school telephone conversation’ had died a death. Well folks, y...

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Internet Retailing Expo 2014

Tripudio will be exhibiting at the 2014 Internet Retailing Expo (IRX14) at the NEC Arena, Birmingham, on the 26th and 27th March 2014. Having attended and presented at previous Internet Retailing Events, the Tripudio team are thrilled to offer their knowledge and experti...

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Maintaining Relationships with Customers Via The Call Centre

In this video recorded at Internet Retailing’s Jumpstart Event (Tower 42 London – 5th June 2013), our Commercial Director Jonathan Collard talks about taking the relationship with your customer from the web into a much more direct environment - the call c...