Customer Experience Explained: Infographic | Tripudio Telecom

Despite the huge hype around online multi-channels (social media), 63% of UK consumers would still prefer to pick up the phone and call a company or organisation with customer service queries. Check out our ‘Customer Experience Explained’ infographic which highlights the statistics that prove how traditional means of customer service (one-to-one telephony) will always be the consumers’ favoured means of communication.

Tripudio Infographic - Customer Experience Explained

By David Bell