American Airlines

Tripudio Help American Airlines Enact Disaster Recovery Failover Plan

September 12, 2013 By Tripudio Tags: American Airlines, Customer Experience, Customer Service Calls, Tripudio Solution

Major international airline and long standing Tripudio Client, American Airlines, use a variety of third-party business process outsource partners. ...

American Airlines use Cloud Network Platform

February 1, 2012 By Tripudio Tags: American Airlines, Cloud Network, Tripudio Solution

Major US Airline and long standing client, American Airlines (AA) use Tripudio's Intelligent Cloud Network Platform to enable an easy and risk free migration of all their Euro-zone calls from their in-house call centre to a new third party in Cape Town and Brisbane. ...

American Airlines Extends Contract with Tripudio

June 1, 2011 By Tripudio Tags: American Airlines

Tripudio successfully migrated all of American Airlines' European customer enquiry and frequent flyer service numbers during 2009. With our proven track record of operational responsiveness, exemplary customer service and flexibility in times of crisis (such as adverse ...

About Tripudio

Formed in 2005, Tripudio is an innovative and rapidly growing telecoms company that delivers reliable telecom and call centre solutions to businesses across the globe. Find out more about us...