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Inbound Telephony

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What does Tripudio Do? – Video

Working strictly Business to business, Tripudio design, deliver and operate global call centre solutions to our wide range of clients handling high volumes of inbound voice calls, both domestically and internationally. In reality, we do a lot more that ‘it says on the ...

Tripudio Bag at CCE2013

Customer Contact Expo 2014

It’s back! Tripudio will be returning to the Customer Contact Expo (CCE), formerly the London Call Centre & Customer Management Expo, this year on 1st and 2nd October 2014 at London’s Olympia exhibition centre....

Calling a contact centre in times of an emergency

We often preach about the value of one-to-one communication, i.e. the voice channel, when customers need to speak to a...

Tripudio provide truly global support to British Home Office

The UK Visas & Immigration and Immigration Enforcement as part of the British Home Office recently sought the help of Tripudio to acquire new international telephone numbers in over 150 countries. Delivering an international telephony solution of this s...

Wizz Air Celebrates 10 Year Anniversary

Wizz Air, one of Central and Eastern Europe’s largest airlines and valued Tripudio client today celebrate their 10 year anniversary. Wizz Air’s first flight departed from Katowice, southern Poland to London Luton on May 19th 2004 with the objective of making air trav...

Tripudio help easyJet Customers During Online Check-In Failure

easyJet, the UK’s largest airline and a long term client were twice struck by technical issues last week, prompting Tripudio to take instantaneous action to notify customers via easyJet’s sales and customer contact centre.

BMCE Bank Uses Tripudio for Inbound Telephony

BMCE Bank International (formerly MediCapital) is a leading international bank specialising in African investment. BMCE Bank selects Tripudio for inbound customer services telephony within Europe working in partnership with FinaTech, a call centre partner based ...