Social Media

Asthma UK are a large UK based charity who date back to 1927. Asthma UK are focused around the goal of reducing Asthma attacks through their funding of world leading research. Asthma UK are dedicated to supporting people with asthma to reduce their risk of a potentially ...

Working strictly Business to business, Tripudio design, deliver and operate global call centre solutions to our wide range of clients handling high volumes of inbound voice calls, both domestically and internationally. In reality, we do a lot more that ‘it says on the ...

It’s back! Tripudio will be returning to the Customer Contact Expo (CCE), formerly the London Call Centre & Customer Management Expo, this year on 1st and 2nd October 2014 at London’s Olympia exhibition centre....

In today’s evolving marketplace we have become so brainwashed into using new technology and social media to interact with our customers that we may have lost sight of how significant traditional telephone support is for trade. Customer service through the voice channe...

One would safely assume that in our modern world of multichannel customer support, aided via the means of social media, email or web self-service etc., the old method of voice communication, i.e. ‘the old school telephone conversation’ had died a death. Well folks, y...

Despite the huge hype around online multi-channels (social media), 63% of UK consumers would still prefer to pick up the phone and call a company or organisation with customer service queries. Check out our 'Customer Experience Explained' infographic which highlights the...

In attempt to keep up with the digital future (which is in-fact the digital present), Tripudio are excited to launch their brand new company website and accompanying social media channels. The website has a sleek new look and features improved navigation which allows you...