Customer Experience

Canadian travel experts BuyMyTrip is a fast growing online travel company with a dedicated team with over 30 years experience in travel and an impressive portfolio of hotels and airlines. If you hadn’t noticed already, Tripudio know a thing or two about serving the ...

Asthma UK are a large UK based charity who date back to 1927. Asthma UK are focused around the goal of reducing Asthma attacks through their funding of world leading research. Asthma UK are dedicated to supporting people with asthma to reduce their risk of a potentially ...

Weight Watchers are a globally recognised household name and are one of the largest (no pun intended) players in weight loss management and support, nutrition and healthy eating....

In some situations businesses may wish to use a Revenue Generative, or ‘Premium Rate’ telephone number to earn revenue from calls in return for offering a specialist helpline, for example: technical support, directory enquiry or voting lines. Typically, consumers can...

Tripudio have recently assisted Yepme.com, one of India’s leading Online Fashion brands in their international expansion into USA....

We often preach about the value of one-to-one communication, i.e. the voice channel, when customers need to speak to a...

Tripudio are pleased to announce the opening of their new office in central Barcelona, Spain to accommodate our expanding workforce....

In today’s evolving marketplace we have become so brainwashed into using new technology and social media to interact with our customers that we may have lost sight of how significant traditional telephone support is for trade. Customer service through the voice channe...

One would safely assume that in our modern world of multichannel customer support, aided via the means of social media, email or web self-service etc., the old method of voice communication, i.e. ‘the old school telephone conversation’ had died a death. Well folks, y...

Governmental regulatory changes taking effect June 2014 are going to force companies to stop using non-geographic premium rate telephone numbers for post sale customer support and as a result; these numbers will need to be replaced with standard rate or freephone numbers...