Tripudio News

Tripudio’s management team strongly believe in giving back and as such we continue to support various charities, good causes and youth engagement initiatives by getting involved wherever we can. A few of our team members have even ran marathons in support of local char...

Tripudio were recently approached by Neil Davey, Editor of MyCustomer.com to contribute to an online article entitled “How to create a strategy for the complete contact centre”, which would be one of a series of articles that will form a complete online eBook on the ...

Let’s say you’re the business owner of a company who supply services to businesses across the UK, or maybe you run a successful Ecommerce business and you ship goods to customers throughout the UK, or even internationally. Your business may not be limited to the spec...

Wizz Air, Central and Eastern Europe’s largest low-fare, low-cost airline has announced the opening of new routes to popular flight destinations.  Wizz Air’s “Go East” expansion has declared new routes to Russia Ukraine, Israel, the United Arab Emirates, Azerbai...

Major international airline and long standing Tripudio Client, American Airlines, use a variety of third-party business process outsource partners. ...

Tripudio are giving visitors of the Call Centre and Customer Management Expo the chance to win a bra...

Monday 2nd September 2013 saw two of the biggest deals in history, both in the corporate world and in the sport of Football. Vodafone stated its plans to sell its 45% state in Verizon Wireless (originally set up as a joint venture with Vodafone in 2000) to Verizon Com...

Earlier this year on the 23rd and 24th May, the Tripudio senior management team were exhibitors at the Travel Distribution Summit at the Novotel West London. Our Commercial Director, Jonathan Collard was on the speakers list amongst many other big names within the tra...

In this video recorded at Internet Retailing’s Jumpstart Event (Tower 42 London – 5^th June 2013), our Commercial Director Jonathan Collard talks about taking the relationship with your customer from the web into a much more direct environment - the call c...

With many companies outsourcing their call centres to third parties or actively trying to virtualize multiple sites with sometimes disparate ACD equipment, the pr...