Call Centre

In this video recorded at Internet Retailing’s Jumpstart Event (Tower 42 London – 5^th June 2013), our Commercial Director Jonathan Collard talks about taking the relationship with your customer from the web into a much more direct environment - the call c...

With many companies outsourcing their call centres to third parties or actively trying to virtualize multiple sites with sometimes disparate ACD equipment, the pr...

Back in June 2012, easyJet took advantage of Tripudio’s cloud based intelligent network platform to help balance their large call volume with help from third-party call centre outsource providers during peak periods. easyJet have now gone live using Tripudio’s n...

BMCE Bank International (formerly MediCapital) is a leading international bank specialising in African investment. BMCE Bank selects Tripudio for inbound customer services telephony within Europe working in partnership with FinaTech, a call centre partner based ...

Waterstones, the British book specialist that employs around 4,500 staff across their 288 stores throughout Europe opts to use Tripudio's call collection services in Ireland. Waterstones, as part of the HMV Group, is now supporting its famous Irish store; Hodges Figgis...