Business Advice

Premium rate numbers are often referred to as revenue generative telephone numbers and as such the caller is typically charged at a higher rate than normal to make the call. Some of the revenue generated from the call charge is paid to you, the business owner, which allo...

0800 numbers, often referred to as ‘Toll-Free’ or ‘Freephone’ numbers – are proven to increase customer contact levels by approximately 30% to 50% when compared to normal telephone numbers. As inferred by their name, the caller doesn't pay for the cost of the p...

Tripudio will be exhibiting at the 2014 Internet Retailing Expo (IRX14) at the NEC Arena, Birmingham, on the 26th and 27th March 2014. Having attended and presented at previous Internet Retailing Events, the Tripudio team are thrilled to offer their knowledge and experti...

Tripudio were recently approached by Neil Davey, Editor of MyCustomer.com to contribute to an online article entitled “How to create a strategy for the complete contact centre”, which would be one of a series of articles that will form a complete online eBook on the ...

Let’s say you’re the business owner of a company who supply services to businesses across the UK, or maybe you run a successful Ecommerce business and you ship goods to customers throughout the UK, or even internationally. Your business may not be limited to the spec...