News Archives - Page 3 of 7 - Tripudio Telecom: Telecoms Services and Call Centre Solutions News Archives - Page 3 of 7 - Tripudio Telecom: Telecoms Services and Call Centre Solutions

News

Tripudio Sponsor The European Call Centre & Customer Service Awards 2014

Tripudio are delighted to become sponsors of the European Call Centre & Customer Service Awards 2014, taking place just two weeks from now on 12th June 2014 at the Old Billingsgate in London....

Tripudio provide truly global support to British Home Office

The UK Visas & Immigration and Immigration Enforcement as part of the British Home Office recently sought the help of Tripudio to acquire new international telephone numbers in over 150 countries. Delivering an international telephony solution of this s...

Wizz Air Celebrates 10 Year Anniversary

Wizz Air, one of Central and Eastern Europe’s largest airlines and valued Tripudio client today celebrate their 10 year anniversary. Wizz Air’s first flight departed from Katowice, southern Poland to London Luton on May 19th 2004 with the objective of making air trav...

Internet Retailing Expo 2014 Round-Up

Tripudio recently exhibited at the Internet Retailing Expo 2014 (IRX14) at the NEC Arena in Birmingham on 26th and 27th March 2014. The event is aimed at bringing together professionals from the retail industry, illustrating new and...

easyJet switch to new 0330 number with Tripudio

easyJet, one of Europe’s largest airlines and longstanding Tripudio clients went live with Tripudio’s new 0330 number as of April 2014. The swap from 0843 to 0330 complies with the recent governmental regulatory changes and further demonstrates easyJet’s desire ...

Customer Service: Social Media vs Telephone Support

In today’s evolving marketplace we have become so brainwashed into using new technology and social media to interact with our customers that we may have lost sight of how significant traditional telephone support is for trade. Customer service through the voice channe...

Tripudio are expanding!

With spring just around the corner it’s a time for new growth and a fresh outlook on business. Tripudio have kick started the year with fantastic energy and as part of this motion we have hired a new Sales Executive, Georgia Bond, to help drive new opportunities and bu...

Telephone Support is Consumers’ No.1 Customer Service Channel

One would safely assume that in our modern world of multichannel customer support, aided via the means of social media, email or web self-service etc., the old method of voice communication, i.e. ‘the old school telephone conversation’ had died a death. Well folks, y...

0300 Numbers Explained – Video

Governmental regulatory changes taking effect June 2014 are going to force companies to stop using non-geographic premium rate telephone numbers for post sale customer support and as a result; these numbers will need to be replaced with standard rate or freephone numbers...

Government Cuts Premium Rate Numbers – Replace with 0300 Numbers

Forthcoming regulatory changes are going to force companies to stop using non-geographic 084, 087 and 090 premium rate telephone numbers for post sales customer support; ho...