News Archives - Page 2 of 7 - Tripudio Telecom: Telecoms Services and Call Centre Solutions News Archives - Page 2 of 7 - Tripudio Telecom: Telecoms Services and Call Centre Solutions

News

Fastjet

This innovative and relatively new airline operating in Kenya, Sudan, Tanzania, Uganda and South Africa needed inbound telephone services with calls to be routed to a new Call Centre located in South Africa. As ever, Tri...

Crown Golf Group

Crown Golf contracted for new services ranging from a brand new centralised call handling platform using Aspect Zipwire hosted ACD as well as remote connectivity using an innovative Bonded SIM solution.

  • The Aspect ACD system will help alleviate pressure on i...

Diebold Call Centre and Backoffice

Diebold, the world’s largest manufacturer of ATM machines (cash dispensers) go live with Tripudio to deliver brand new, fully functioning Call Centre service Morocco supporting its European Service Desk. Tripudio, know a thing a or two about call centres and deliver...

EasyJet in Egypt

Tripudio provide super quick support to assist in managing passenger disruption in Egypt. Following the mass cancellation of flights, easyJet wished to set up a special help line that would segment inbound callers in need of support. In a matter of hours, Tripudio set...

Germanwings upgrade to Tripudio’s Intelligent Network

Germanwings upgrade to Tripudio’s Intelligent Network to load balance calls As a long standing customer, germanwings relies upon Tripudio to assist in times of crisis or growth with equal professionalism. Having chosen to move their call centre fulfilment to a new 3...

Unilever sign up for new inbound call collection services

Unilever, the global manufacture of domestic products including, foods, beverages, cleaning agents with more than 400 brands such as Lynx, Ben & Jerry's, Dove, Hellmann's , Knorr,Lipton, Lux, Omo, Radox, Surf, Sure, Sunsilk, Toni & Guy, TRESemmé, Magnum and VO5...

Calling a contact centre in times of an emergency

We often preach about the value of one-to-one communication, i.e. the voice channel, when customers need to speak to a...

Tripudio Sponsor Local School Summer Fete

On Saturday 21st June Tripudio helped local school, Salesian College, by sponsoring the Top Gear ‘Hot Shots’ race car simulation at their annual summer fete. ...

Buy Local & International Telephone Numbers Online

Tripudio are excited to announce the launch of their new and improved website, featuring all new ‘self-service’ numbers pages, which allow you, business owners to select, configure and purchase local and international business telephone numbers online, in three simpl...

Tripudio opens new office in Barcelona

Tripudio are pleased to announce the opening of their new office in central Barcelona, Spain to accommodate our expanding workforce....